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SHIPPING POLICY

Shipping Overview

At Ultimate Footwear Hub, we prioritize swift and secure delivery of your carefully selected footwear. Our team processes orders within 1-2 business days, ensuring your items—whether designed for outdoor adventures, professional settings, or casual wear—are packed with care. We partner with trusted carriers to maintain reliability across all shipping stages, from urban deliveries to remote destinations.

Shipping Timeframe

Processing typically concludes within 48 hours of order confirmation. Delivery durations vary based on destination and carrier capacity. Domestic shipments generally arrive within 5-7 business days, while international deliveries may require 10-20 business days. Seasonal demand or unforeseen logistics disruptions may occasionally extend these estimates, though we proactively monitor such scenarios.

Shipping Costs

We offer tiered shipping options to balance cost and convenience:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60
Free Shipping (10-15 Business Days): Automatically applied to orders exceeding $60

Shipping Regions

Currently serving North America, the European Union, and select Asian-Pacific countries. Restrictions apply to certain territories due to trade regulations; orders to these areas will be canceled with full refunds. During checkout, our system automatically validates your address against serviceable zones.

Order Tracking

Upon shipment, you'll receive a confirmation email containing:

- A unique tracking number
- Direct links to carrier tracking portals
- Estimated delivery windows

For real-time updates, log into your account or use our Order Status Tool.

Delayed or Lost Shipments

While rare, delays may occur due to customs inspections or logistical challenges. If your tracking shows no movement for 7+ business days or the delivery date passes without receipt, contact [email protected] with your order number. Our support team will initiate carrier investigations and provide resolution options within 48 hours.

Customs & Import Duties

International customers are responsible for any applicable customs fees, which vary by country. These charges are separate from your order total and typically collected upon delivery. We recommend consulting your local customs office for estimation tools. Unfortunately, we cannot reimburse these third-party fees or adjust declared values.
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